Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email notification with tracking information once your order has shipped.

Domestic Shipping (United States) We offer standard and expedited shipping options across the contiguous United States. Standard delivery typically takes 5–7 business days from the date of shipment. Shipping rates are calculated at checkout based on your location and order weight.

International Shipping We ship to select international destinations. International orders typically arrive within 10–21 business days depending on the destination country and local customs processing times. Please note that international customers are responsible for any customs duties, import taxes, or fees imposed by their country.

Shipping Rates Shipping costs are calculated at checkout. Free shipping promotions, if applicable, will be applied automatically.

Order Tracking Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to become active.

Lost or Delayed Packages If your package is lost or significantly delayed, please contact us at [your email address] and we will work with the carrier to resolve the issue as quickly as possible.

Incorrect Address Please ensure your shipping address is correct at checkout. Edvane is not responsible for packages delivered to an incorrect address provided by the customer.